Insurance agencies, policyholders, property owners, contractors, associations, businesses, attorneys, and insurers
Insurance and Risk Dispute Mediation
Structured, neutral mediation for insurance-related and insurance-adjacent disputes, designed to help participants pursue practical resolution before costs and disruption escalate.
In Development — Not Yet Accepting Mediation Matters
This service is in development and is not currently accepting mediation matters. Availability will depend on mediator training and credentials, conflict review, professional-liability coverage, jurisdictional requirements, and matter suitability. Submitting an expression of interest does not create a mediator relationship, and you should not submit confidential or substantive dispute information at this stage.
What the engagement covers
ISPG is developing a national private mediation service focused on insurance agency and client disputes, alleged producer errors and omissions, policy procurement and communication disputes, property-owner and contractor matters, condominium and community-association insurance disputes, and small-business insurance and risk matters. Service availability will remain subject to mediator training and credentials, conflict review, professional-liability coverage, jurisdictional requirements, matter suitability, and written agreement by all participants. ISPG does not represent either participant, decide the dispute, provide legal advice, or guarantee settlement.
Typical work product
- Structured pre-mediation intake and conflict review
- Neutral virtual mediation process
- Documented participation and confidentiality framework
- Resolution or closing record, as appropriate
How this engagement runs
- 1
Request and conflict review
We confirm independence before discussing details of the matter.
- 2
Scope and agreement
Scope, exclusions, fee basis, and timeline are documented in writing.
- 3
Information collection
A tracked request list is issued through the secure client portal.
- 4
Structured analysis
Review areas are worked through in order, with evidence recorded as we go.
- 5
Quality review
A documented checklist is completed before anything becomes final.
- 6
Presentation and follow-up
Findings are presented, and resolution is tracked in the portal.
Follow this service as it develops
Mediation matters are not yet being accepted. Expressing interest does not create a mediator relationship — please do not submit confidential or substantive dispute information.